Tungsten and Xoran are teaming up!
This NEW partnership is set to bring great things!
Tungsten and Xoran Technologies have formed a strategic distribution partnership in the U.S., broadening opportunities for ENT practices to provide exceptional CT capabilities. Combining our strengths will help deliver exceptional CT sales and service. This collaboration is set to enhance your experience and bring you even greater solutions in the world of medical imaging.
FAQ: Is this a merge with Xoran Technologies?
Answer: No, Tungsten Medical Network will not be merging with Xoran Technologies. Instead, Tungsten will be taking over all service and sales.
Unlimited Parts and Labor:
Comprehensive Maintenance and
Support for Your CT Scanner
Experience the Ultimate in Equipment Maintenance - For ANY CBCT Scanner
At Tungsten, we understand the importance of keeping your equipment in optimal condition, both for performance and compliance. That’s why we offer an unparalleled maintenance program that covers everything you need to ensure your equipment runs smoothly and meets all necessary regulations.
What We Offer
Unlimited Parts and Labor
Our program includes unlimited parts and labor for the exact replacement of OEM (Original Equipment Manufacturer) parts. This means that if a part needs replacing, we’ll handle it without any additional cost to you. We only use OEM parts to guarantee that your equipment remains fully compliant with state, federal, and accreditation requirements. No compromises—just high-quality, reliable replacements every time.
All-Inclusive Scanner Support
Our all-inclusive scanner support package ensures that you are fully covered:
Annual Preventive Maintenance (PMs): Regular check-ups and maintenance to prevent issues before they arise.
Physics Testing: Comprehensive testing performed by certified physicists to verify equipment performance and compliance.
Remote Support: Instant access to our expert team for troubleshooting and assistance without the need for on-site visits.
Everything You Need for Compliance and Operation
Our program is designed to cover every aspect of maintaining your equipment, so you don’t have to worry about hidden fees or unexpected costs. From routine maintenance to emergency repairs, we have you covered. With our service, you can focus on your operations, knowing that your equipment is in good hands.
Satisfaction Guaranteed
We stand behind our services with a satisfaction guarantee. If you’re not completely satisfied with our comprehensive program, let us know, and we’ll work to make it right. We believe in our services so strongly that we’re willing to prove it to you.
Flexible Month-to-Month Plans
Sound too good to be true? We invite you to experience it for yourself. Our month-to-month plans come with no cancellation penalties, offering you flexibility and peace of mind. If our program doesn’t meet your needs, you’re free to cancel without any hassle.
Ready to Get Started?
Discover the difference our comprehensive maintenance and support program can make for your equipment. Contact us today to learn more about our unlimited parts and labor program, and find out how we can help you maintain operation and compliance effortlessly.
Attention Xoran MiniCAT CT Scanner Owners!
For a limited time, the price for comprehensive service for Xoran MiniCAT CT scanner owners has been reduced from $1850 per month to $990 per month!
Existing Tungsten Essential Service customers can upgrade to Comprehensive Service for just $195 more per month.
Take advantage of this unbeatable deal today!
How Tungsten Medical Network Delivers on Quality and Service for ENT Practices
If you are an ENT subspecialist, you’ve probably heard of Tungsten Medical Network. If you haven’t, you probably should. Tungsten is a leading supplier of in-office CT scanners focused entirely on the ENT market. Everything Tungsten does is centered around quality; from the Morita scanners they sell to the white glove support they provide to all of their clients.
Curious where their name came from? David Luick, the VP of Sales and Marketing at Tungsten Medical Network explained tungsten is “the element that is used in X-ray tubes for both the anode and cathode.” Not many people know it, but their name pays homage to the science behind your CT scan!
How they Differentiate Themselves
Tungsten entered the ENT market in a way that was fundamentally different from its predecessors and current competition. Instead of just selling equipment, they decided that ENT practices needed a comprehensive solution that served their complete scanning needs. From specification, to set up, to certification, to service, Tungsten’s Essential Service package ensures that physicians can focus on what they do best and leave the rest of their imaging issues to their partner - Tungsten.
When Luick started Tungsten about 4 years ago he immediately recognized the value in enabling off-site storage and high-resolution views of the images his CT equipment was capable of generating. Tungsten originally attempted to create their own PACS, as many modality companies have in the past have tried. Tungsten quickly learned that their homegrown solution was not scalable at the quality and speed they desired. Luick decided to look elsewhere for a partner that specialized in PACS cloud storage and quality image viewing.
Valued Partners
With Tungsten intensely focused on customer service, his team tested several image viewers and cloud storage software, but were disappointed to find they were still too slow or antiquated. When he came across Purview, his mind was quickly made up. “Purview stuck out for a few different reasons. Chief among them is how fast the images are available after the scan. I’ve seen a lot of PACS systems over the years, and this is among the best” David explained.
Tungsten’s Essential Service package includes comprehensive service, physics testing, RadSite/IAC accreditation support, strategic marketing, as well as the Purview offsite PACS. Online imaging viewing is a popular option that more and more of his customers are demanding. With the partnership between Tungsten and Purview, ENT practices that acquire a new CT machine can have cloud backup for their images and have the option to add image viewing capabilities. In the time of COVID-19, it has been increasingly important for physicians to gain fast access to the images and as a result, adoption of that feature has been on the rise.
Another differentiating feature setting Tungsten above the rest is the images are stored and viewed in industry standard format (DICOM), as opposed to a proprietary format. The accessibility and universality of the images equips ENT practices with the tools to keep their practice afloat in a time when the healthcare landscape is adjusting to a new normal.
The most invaluable aspect of Tungsten Medical Network’s offerings is their dedication to their customer success and their comprehensive support program. Purview is proud to partner with such a prestigious firm, and we are happy to continue our support of their endeavors with Purview software for cloud storage and image viewing!
Written By: Samantha Ferguson
Published On: July 29, 2020
The Tungsten Difference
